Terms & Conditions

GENERAL These general conditions of sale are applied to all orders placed on the website www.BILLY.BE. BILLY.BE reserves the right to adapt or modify at any time the present conditions of sale. In case of modification, it will be applied to all new order made after the date of this modification.

PRICE Prices of our products are indicated in Euros including taxes. Any order placed on the website BILLY.BE is payable in Euros. BILLY.BE reserves the right to modify its prices at any time but is committed to applying the current rates that were displayed at the time of your order, subject to availability at that time. The products remain the property of BILLY.BE until full payment is received to BILLY.BE.

AVAILABILITY Upon receipt of your order, we check the availability of (or) product (s) ordered (s). In case of unavailability of the product, we will notify you within 3 business days of your order by telephone or by email. You can then cancel or exchange your order.

VALIDATION OF CONTROL When clicking on the button “confirm the order” after the checkout process, you agree to this as well as the entirety of these General Conditions of Sale and without reserve. The data recorded by BILLY.BE constitute proof of all transactions between BILLY.BE and its customers.

PAYMENT By Visa , Mastercard (secure payment) Mistercash, Maestro: The amount of your order will be charged after checking availability of ordered products. The details of your credit card details are encrypted using SSL (Secure Socket Layer) and never transmitted unencrypted over the network. BILLY.BE not keep these details in any case after the transaction. This is why they are called back for each new transaction on our site. Secure transactions are done through the specialized company, https://www.paypal.com
By bank transfer: If you choose this method of payment, you will have access to our bank at the end of your order.
Failure to Pay: BILLY.BE reserves the right to refuse to make a delivery or to honor an order from a consumer who has not fully paid or a previous order or with whom a payment dispute is being administered .

RESPONSIBILITIES BILLY.BE can not be held liable for damages of any kind, whether tangible or intangible, which could result from a malfunction or improper use of products sold. BILLY.BE can not be held responsible for any breach of contract on the occasion, force majeure, disruption or total or partial strike of postal services and means of transport and / or communications, flood, fire. The selection and purchase of a product or a service are under the sole responsibility of the customer. The total or partial inability to use the products due to incompatibility of equipment shall not give rise to any compensation, refund or because of the liability BILLY.BE, except in the case of a hidden defect found of non-conformity, defect or exercise the right of withdrawal envisaged. In case of defect, you have the option to cancel the order or keep the product against a price decrease. We can not be held responsible for changes in the products shown, as they may be amended without notice by the manufacturer. Product photos are not contractual. The descriptions and colors of the products in our online catalog are only indicative and may be modified depending on supply. The products are conform to the Belgian legislation. We shall not be liable for any failure to comply with the legislation of the country where the products are delivered. It is the customer to check with local authorities the possibilities of importation or use of the products that it intends to order.

WARRANTY The manufacturer’s warranty is generally one year, parts and labor, however, depending on the brand of the product, only the defective part can be supported. To qualify for the guarantee of products it is imperative to keep the invoice of purchase. We remind you that you also get the legal guarantee against hidden defects pursuant to Articles 1649 #5 and following of the Civil Code. WITHDRAWAL – BACK The consumer has a period of 14 days to exercise his right of withdrawal without reasons or pay penalties, except for return shipping costs. This period starts from the date of receipt of the order. The product must be returned in good condition with all accessories (manuals, accessories, warranties, etc.)., In its original packaging and not used. The return costs are to be borne by the consumer, except in the case of a reference error on our part. We will refund within 30 days of the costs subject to proof. Items returned incomplete, damaged or soiled by the customer are not included. Any return accepted by our customer service will have a constitution or a refund (at the request of the buyer) for the benefit of the buyer after qualitative verification of returned products. I

NTELLECTUAL PROPERTY All documents, information, text, graphics, images, photographs or other content posted on the site are subject to protection under copyright and intellectual property to the world. Consequently, and in accordance with the Code of Intellectual Property belgian, only use it for private use is permitted, subject to applicable laws or regulations are more restrictive. Any other use may be called counterfeiting and sanctioned by the competent belgian courts, without the express prior written consent of BILLY.BE. Consequently, any reproduction, alteration or modification of any part of this site is prohibited.

DATA PROTECTION ACT At any time, you have a right to access, modify, rectify and delete data concerning you. DISPUTES Any order placed won the support of the buyer, and without limitation, the Conditions of the BILLY.BE. Any dispute relating to the sale will be subject to belgian law before the competent commercial court. Customer reviews After purchasing at BILLY you will be asked to review your purchase. Reviews are store on our website and as well on the following partner website: https://www.cusrev.com/reviewer-terms Thank you for your trust, BILLY.BE

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