GENERAL CONDITIONS

1. Packages are usually dispatched within 2 days after receipt of payment.
2. Shipping fees include handling and packing fees.
3. Goods are under the responsibility of the seller until actual delivery to the buyer.
4. Delivery must be made within 30 days, otherwise customer may withdraw and the payment will be fully refunded on the account through which initial payment was made.
5. We advise you to check your shipping address when order summary.In case of error on the shipping address, the shipping cost for a new shipment will be borne by the customer.
6. Deliveries are made only in countries from European Community. Any request made outside EUROPE needs special contact request.
7. Times indicated are approximate.
8. BILLY.BE reserves the right to split orders at no extra charge and cannot be held responsible for any consequences of late delivery. In case of unusual delay, an email will be sent and you will be contacted by telephone.
9. In no event BILLY.BE not be held responsible for any delay in delivery of the order.
10. We disclaim any responsibility for delays due to strikes, natural disasters …
11. You must indicate on the delivery and form of handwritten reserves accompanied by your signature any anomaly concerning the delivery (damage …). This verification is considered done when the purchaser or a person authorised by it, signed the delivery.

FREE SHIPPING ON ORDERS FROM €100*

*ƒFor orders outside of the EU and Switzerland, standard shipping costs apply as shown in the table below.
*Any used and/or heavy products like e-scooters are not eligible for free shipping
*All Surf/Wave/Wing boards are exempt for free shipping and are subject to the following fees as shown in the Surfboard shipping rates below

STANDARD SHIPPING COSTS